Twente Personeelsdiensten

Housing - Questions, complaints and compliments

Twente Personeelsdiensten is committed to a safe, clean and pleasant living environment for both our employees and those living in the immediate vicinity. It is important to us that everyone feels heard and that signals are taken seriously.

For residents and neighbours

Are you a resident of one of our housing locations or do you live in the immediate area? If so, please contact us with:

  • Questions about the use of the home or living arrangements;
  • Complaints about nuisance, maintenance or other issues that worry you;
  • Compliments when you are satisfied with residents or housing.

How can you reach us?

We can be reached 24/7 via:

E-mail: info@twentepd.nl
Phone: 0546 – 578 898
(in case of emergency first contact housing Hidde de Boer - 06 – 154 967 06)

What can you expect from us?

  • We carefully record all reports.
  • You will receive a response to your message within 2 working days.
  • We always treat complaints confidentially and seek an appropriate solution together.
  • Compliments we are happy to pass on to the residents or staff involved.